At Instant Management Systems, information security and privacy are paramount. We process your personal data (name, email address) in line with the latest privacy regulations (GDPR). Here’s how:

When you supply your contact details to us (e.g. via email or contact form) this implies your consent to process them.

(Sub) processors

Depending on your question or service offering, your data may be shared with the following (sub) processors:

Sub processorWhat we use them forCompliance notes
AutomatticWebsite content management system (WordPress)GDPR
AtlassianConfluence Cloud demo and development environmentsISO 27001, SOC 2, SOC 3, GDPR
GoogleEmail and document management (Workspace)ISO 27001, GDPR
SIEL SystemsInvoicing and accounting (Acumulus)GDPR
CalendlyScheduling service for demos and support callsSOC 2, GDPR
CelonisTask automation and notification service (Make)GDPR
ZapierTask automation and notification serviceGDPR
MailchimpNewsletters and mailings (discontinued)GDPR
ISOPlannerFulfillment of Instant 27001 for Microsoft 365ISO 27001, GDPR
This list is current as of August 22, 2023

Data collection

Depending on the type of service provided, we could process the following types of personally identifiable information: First and last name, email address, IP address and/or (mobile) phone number.

Data retention

Your data will be used only for scheduling demos, communicating offers and invoices. Once an invoice has been sent, we are required by law to keep your organization’s data on file for 7 years.

Third party access

Your data will be accessed by employees, partners and subcontractors only when necessary to perform a task (e.g. schedule a demo in a specific language or timezone).

Your rights

If you wish to execute your rights (access, rectification, erasure), please direct your request to info (at) instantmanagementsystems (dot) com. We will respond in a timely manner.

Responsible disclosure

If you wish to report a (potential) vulnerability or data breach, please direct your message to info (at) instantmanagementsystems (dot) com. We will process your message with due confidentiality.

We keep a registration of all (potential) data leaks. A data leak of substantial size and/or impact will be reported to the proper authorities and/or the affected data subject(s).


Instant Management Systems B.V. is registered with the Dutch Chamber of Commerce under number 82423172, VAT number NL862465321B01. Postal address: Stieltjesstraat 92, 3071 JX, Rotterdam, The Netherlands.

The intellectual property rights regarding quoted standards are vested in the respective owners, such as (but not limited to) ISO, NEN and Stichting MedMij. Instant 27001 does not replace or include these licenses.

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