Support

Welcome to the Instant 27001 support pages. The support articles are categorized per product:

• Starting a new Confluence site
• Importing Instant 27001 into Confluence
• Changing the space key
• Recovering space permissions
• Understanding space permissions ↗️
• Changing page owners
• Understanding the monitoring plan
• Understanding the Page Properties macro ↗️
• Restoring broken links (advanced)

• Importing Instant 27001 into ISOPlanner
• Activating the Instant 27001 preview package
• ISOPlanner instructional videos ↗️
• ISOPlanner knowledge base ↗️

• Importing Jira Companion in a new site
• Importing Jira Companion in an existing site
• Importing Jira Companion (on premise)
• Linking Confluence to Jira
• Creating Jira items in bulk

• Start a trial ↗️

Frequently asked questions

Still feeling stuck?

Together with our global partner network, we offer optional services that complement your ISMS:

• Instant Navigator (our AI-based implementation coach)
• Consultant on demand (a senior ISO 27001 consultant is on call if you need additional guidance or independent validation)
• Internal audit (a certified auditor performs an independent internal audit to assess readiness and identify gaps before your certification audit)
• Penetration testing (an experienced white hat tester assesses the security of your platform and provides clear, actionable findings)

Reach out to your reseller or contact us for more information.