Support

Welcome to the Instant 27001 support pages. The support articles are categorized per product:

• Starting a new Confluence site
• Importing Instant 27001 into Confluence
• Changing the space key
• Recovering space permissions
• Understanding space permissions ↗️
• Changing page owners
• Understanding the monitoring plan
• Understanding the Page Properties macro ↗️
• Restoring broken links (advanced)

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• Importing Jira Companion in a new site
• Importing Jira Companion in an existing site
• Importing Jira Companion (on premise)
• Linking Confluence to Jira
• Creating Jira items in bulk

• Importing Instant 27001 into ISOPlanner
• Activating the Instant 27001 preview package
• ISOPlanner instructional videos ↗️
• ISOPlanner knowledge base ↗️

Frequently asked questions

Still feeling stuck?

Deployment support is always included. If you run into issues while importing Instant 27001 into Confluence or ISOPlanner, we will help you get it working.

And if you need help during your ISO 27001 implementation, we have got you covered as well. Together with our global partner network, we offer optional services that complement your ISMS:

• Consultant on demand (a senior ISO 27001 consultant is on call if you need additional guidance or independent validation)
• Internal audit (a certified auditor performs an independent internal audit to assess readiness and identify gaps before your certification audit)
• Penetration testing (an experienced white hat tester assesses the security of your platform and provides clear, actionable findings)

Reach out to your reseller or contact us for more information.